Privacy Policy

Welcome to the Policies section of KEY-WALO.COM . Here, you can read our Policies and Terms and Conditions.

-WARRANTY POLICY

If, in the unlikely event you receive a key that does not activate your pc, or you experience any problem with activation, we guarantee the product by ensuring you either receive a working code, or a full refund. Simply make a ticket at our support centre.

We may ask for screenshots of the error to assist us in investigating your case. Once we have received your ticket, we will reply promptly offering a solution, or if we cannot solve your issue due to the key being faulty, we will refund you.

-SHIPPING POLICY

Shipping on Keys is totally free, as our items are digital and we deliver them instantly after payment via our Autokey System.

Immediately after payment, the activation key for whatever product you purchased will be displayed to you. Therefore there is no physical shipping and delivery is instant.

-PRIVACY STATEMENT

We do not collect personal information about you when you visit this web site, unless you choose to provide this information to us.

-E-mail Privacy Notice

If you choose to provide us with personal information, by e-mail or by filling out a form you will reveal your e-mail address and any other information you include. We will use this information to help us fulfil your order or respond to your enquiry. We do not share your e-mail with any other outside organisations or individual. We do not collect personal information for any purpose other than to respond to you. Any e-mail or form submitted, once dealt with, is destroyed and not kept on file. Any personal data or images sent to us for the anti-fraud verification is immediately destroyed upon verification. We are against spam and we will only ever email you when necessary regarding an order or if you specifically sign up to our monthly newsletter.

-Information Collected and Stored Automatically

We do not gather or store any information about your visit automatically. If you do nothing during your visit but browse through the website, read pages, or download information, no personal information is collected.

-Information requested for anti-fraud purposes

Sometimes, we may require that you send us proof of your name and address before the goods will be dispatched. This is a simple anti-fraud measure to prevent people from paying with stolen paypal accounts or fraudulent credit cards. When you send your anti-fraud document, you are more than welcome to blank out any personal information from the document, as we only need to see your matching name and address to check that the order is genuine. We destroy any and all of the documents that you send us after verification has been passed.

-Disclosure

We do not disclose, give, sell or transfer any personal information about our visitors, unless required by law.