Refund and Returns Policy

KEY-WALO strives to provide our customers with excellent assistance and with fair return services. To ensure our customers are satisfied with the product(s) they order, we offer a 15-day return period. Please note that digital products can only be refunded if they have not been downloaded/used and this is requested via email to [email protected] or live chat within 15 days of the purchase. More information about when we do accept the return can be found below.

Our promise is that if you contact us for help within the first 15 days of purchase and we cannot fix your activation problem, we’ll provide a FULL REFUND IMMEDIATELY.

All Products sold on key-walo.com includes 1 year of support warranty.

WE ACCEPT RETURNS WHEN

The product is defective (defective licenses will be replaced or refunded depending on the customer’s choice.)
Please keep in mind all licenses sold by key-walo.com are valid for 1 unique PC and cannot be transferred. (unless specified otherwise)

key-walo.com does not take liability for any underlying local issues with the computer that could prevent the normal functioning of any software sold.

By placing an order on our site you automatically agree with our Return Policy. We reserve the right to change or modify any of the terms at any time.